MDH Task Force SARS
Organizational Primer
Content:
Goal
Objectives
Organizational Chart
Job Descriptions
Quality Objectives
Quality System Procedures
Data Needed
Management Action Plan
Goal:
To effectively and efficiently manage, in terms of
prevention and control, SEVERE ACUTE RESPIRATORY SYNDROME (SARS) in Manila
Doctors Hospital (MDH).
Objectives:
1.
To formulate hospital-wide policies and strategies
in the prevention and control of SARS in MDH.
2.
To supervise and coordinate the implementation of
the formulated policies and strategies.
3.
To evaluate the MDH SARS prevention and control
program.
Organizational
Chart:
Directly under the Office of the Hospital
Director (or Assistant Hospital Director).
Chairperson and members
appointed by the Hospital Director
Multisectoral membership
– all sectors involved in the management of SARS are represented.
Medical
Staff
Pulmonologist
(Adults and Pedia)
Infectious
Disease Specialists (Adults and Pedia)
Infection
Control Committee
Administration
DEMS
Nursing
service
Radiology
Laboratory
Pulmonary
Laboratory
Security
Linen
and Housekeeping
Maintenance
Chief
Resident
Senior
Resident of Department of Internal Medicine
Public
Relations Officer
Others
as needed
Job
Description:
Chairman of the Task Force:
Reports
to Hospital Director
General
duties and responsibilities:
Plans, directs,
supervises, and evaluates all activities of the task force.
Qualifications:
Member
of top management
With
track records of managing task forces in a systematic and
visible
manner using quality management principles.
Members of the Task Force:
Reports to Chair of Task
Force
Sector coordinators
Collaborates in the planning, implementing, and evaluating
the
hospital-wide
prevention and control program on SARS.
Plans, directs, supervises, and evaluates all activities on
prevention
and
control of SARS in respective sectors.
Qualifications:
Managerial
staff of the sectors
With
track records of dependability and systematic way of doing
things.
Quality
Objectives:
Prevention:
NO
SARS patient admitted in MDH
Control:
If
there is a SARS patient in MDH,
NO
staff infected with SARS
NO
client (patient) infected with SARS
NO
mortality from SARS
Accomplished in the most effective and efficient
manner possible.
Maximal collaboration of all staff.
Maximal cooperation of public.
Near-zero or minimum number of complaints
Data
Needed:
No. of SARS patient admitted in MDH
No. of staff infected with SARS while on duty
No. of patients infected with SARS in MDH
No. of mortality in admitted SARS patients
No. of meetings and attendees
No. of memos
All expenses monitored
ER
Information
Dissemination
PPE
Maintenance
Complaints (No. & nature)
Management Action Plan (Operating Plan):
Tasks |
Key result areas |
Person responsible |
Target time
(Completion) April 2, 2003 – Ref |
Organizational Meetings |
1st draft of organizational primer – General policies and strategies |
Chair – Task Force |
ASAP (April 4, 2003) |
|
Final organizational primer |
Chair – Task Force |
ASAP (May 3, 2003) |
|
Quality system procedures |
Chair – Task Force Sector Coordinators |
ASAP (May 3, 2003 – 1st draft) |
|
|
|
|
ER preparedness |
Policies and procedures |
DEMS Sector Coordinator |
ASAP (April 29, 2003) |
|
Triage/Holding Area |
DEMS Sector Coordinator Maintenance |
ASAP (May 1, 2003) |
|
Public Notices |
DEMS Sector Coordinator Maintenance |
ASAP (April 15. 2003) |
|
Ambulance for conducting SARS patients |
DEMS Sector Coordinator Maintenance |
ASAP (April 29, 2003) |
|
Training of staff (staff preparedness) |
DEMS Sector Coordinator |
ASAP (April 15, 2003) |
|
PPE |
DEMS Sector Coordinator Infection Control Committee |
ASAP (April 29, 2003) |
|
|
|
|
Floor 11 preparedness |
Policies and Procedures |
Nursing Sector Coordinator |
ASAP |
|
Room preparedness |
Nursing Sector Coordinator Admitting Sector Coordinator Maintenance |
ASAP (April 29, 2003) |
|
Training of staff (staff preparedness) |
Nursing Sector Coordinator |
ASAP |
|
PPE |
Nursing Sector Coordinator Infection Control Committee |
ASAP (April 29, 2003) |
|
|
|
|
Radiology preparedness |
Policies and procedures |
Radiology Sector Coordinator |
ASAP (April 11 updated April 29, 2003) |
|
Training of staff (staff preparedness) |
Radiology Sector Coordinator |
ASAP (April 29, 2003) |
|
|
|
|
Laboratory preparedness |
Policies and procedures |
Laboratory Sector Coordinator |
ASAP |
|
Training of staff (staff preparedness) |
Laboratory Sector Coordinator |
ASAP |
|
|
|
|
Pulmo-Laboratory preparedness |
Policies and procedures |
Pulmo-Laboratory Sector Coordinator |
ASAP |
|
Training of staff (staff preparedness) |
Pulmo-Laboratory Sector Coordinator |
ASAP |
|
|
|
|
Linen and Housekeeping Preparedness |
Policies and procedures |
Linen Sector Coordinator |
ASAP |
|
Training of staff (staff preparedness) |
Linen Sector Coordinator |
ASAP |
|
|
|
|
Admitting Section Preparedness |
Policies and procedures |
Admitting Section Sector Coordinator |
ASAP |
|
Training of Staff on detection of SARS (staff
preparedness) |
Chief Resident |
|
|
Reservation of rooms in 11F |
Admitting Section Sector Coordinator |
|
|
|
|
|
Prevention of SARS contamination of rest of
hospital |
Public Notices |
Chief Resident PRO |
ASAP (April 29, 2003) |
|
Triage at all hospital entrances SARS surveillance Limit visitors (children) |
Security Guards |
ASAP (April 29, 2003) |
|
|
|
|
Medical team preparedness |
Establishment of medical team -pulmonologist and
infectious disease consultants and residents to handle SARS patients |
Chair – Task Force |
ASAP (April 30, 2003) |
|
Training of residents (staff preparedness) |
MDH Consultants on SARS |
ASAP |
|
|
|
|
Knowledge management (info dissemination) |
Public notices (internal) |
PRO |
ASAP (ongoing) |
|
Public notices (external) |
PRO |
ASAP |
|
Hospital Information Terminal |
PRO Infection Control Committee |
ASAP |
|
Website - MDH Task Force SARS |
Chair – Task Force PRO |
ASAP (May 5, 2003) |
|
MDH Advisory on SARS (Bulletin Board) – including
MDH Task Force SARS |
Chair – Task Force Infection Control Committee PRO |
ASAP (ongoing since March 28, 2003) |
|
Staff notices/memo |
Chair – Task Force Infection Control Committee PRO |
ASAP (ongoing since March 28, 2003) |
|
|
|
|
Administrative staff preparedness and involvement |
Team-building activities - general awareness, detection of SARS,
prevention of transmission |
Administrator Infection Control Nurse |
ASAP (ongoing since April 15, 2003) |
Nursing staff preparedness and involvement |
Team-building activities - general awareness, detection of SARS,
prevention of transmission |
Nursing Sector Coordinator Infection Control Nurse |
ASAP (ongoing since April 15, 2003) |
Medical staff preparedness and involvement |
Team-building activities - general awareness, detection of SARS,
prevention of transmission |
MDH Consultants on SARS Chief Resident |
ASAP (ongoing since April 15, 2003) |
|
|
|
|
Public relations |
Complaint monitoring and response |
PRO Chair - Task Force |
ASAP (ongoing) |
|
Suggestions logging and considerations |
PRO Chair -Task Force |
ASAP (ongoing) |
|
|
|
|
Logistics monitoring and control |
Expenses and revenues monitoring and control |
Administration |
ASAP (ongoing) |
|
|
|
|
Hospital-wide preparedness |
Total preparedness based on above |
MDH Task Force SARS |
Level II preparedness - 2nd
week of May, 2003
|